Case study – Botswana: Launches Med Safety App and e-reporting

Communications / 17 March 2020

Minister of Health and Wellness Dr Lemogang Kwape launches the Med Safety App in Botswana. Photo: BoMRA

The Botswana Medicines Regulatory Authority (BoMRA) started operation in 2018 and intends to be fully operational in 2020, reaching WHO maturity level 3 by 2023. As it works to achieve those goals, BoMRA recently took an important step towards securing two essential elements of a robust national pharmacovigilance programme – active stakeholder participation and a strong culture of reporting.

On 14 November 2019, BoMRA launched the Med Safety App at an event attended by 140 delegates, including 125 healthcare professionals. Among the featured guests were the Honourable Minister of Health and Wellness, Dr Lemogang Kwape; CEO of BoMRA, Dr Stephen Ghanie; WHO representative, Ayako Fukushima; and the WHO local office representative, Kefentse Moakofi.

In his keynote address, the minister expressed the seriousness with which his ministry views medication errors and the harmful effects of medicines. He noted the recognised problem of ADR underreporting and commended BoMRA’s initiative in launching e-reporting to help healthcare professionals improve their reporting levels.

Following a remote presentation of e-reporting by UMC and expressions of support from MHRA and WHO, it was time for the official unveiling of the Med Safety App and e-reporting – flashing lights and a loud-bang signalling a new dawn on ADR reporting in Botswana.

With multiple stations set up to demonstrate the Med Safety App and e-reporting tools, the attendees got the opportunity to practise reporting using the platforms and ask questions. The response from participants was positive, and BoMRA was lauded for helping to reduce the time spent on paper-based reporting.

Since the launch, BoMRA has continued to build awareness and has extended training to 196 healthcare professionals across the country on pharmacovigilance and reporting platforms. By the start of February 2020, BoMRA had received 12 ADR reports – five from physicians and seven from pharmacists – via the Med Safety app.


Bomra CEO Dr Stephen Ghanie Giving Welcome Remarks
Bomra Poster 2 (1)
Bomra Car
Pharmacovigilance Team
Bomra Launch


The WEB-RADR project is supported by the Innovative Medicines Initiative Joint Undertaking (IMI JU).

Parthasarathi Gurumurthy
Director, Post Marketing Surveillance and Control of Clinical Trials, Botswana Medicines Regulatory Authority

You may also like

Catching Black swans – New podcast out now

We take a deep dive into the world of serious and unexpected adverse events, termed 'black swan' events, and their profound impact on drug safety, healthcare, and patient care.

Communications / 04 March 2024

Patient safety set to gain from new partnership between CDISC and UMC

The partnership seeks to improve the interoperability of CDISC standards and WHODrug Global for more effective sharing and use of medicinal product safety data.

Communications / 20 February 2024

Fifty years of putting medicines and vaccine safety at the heart of global healthcare

The latest WHO PIDM film celebrates the long-standing collaboration between WHO and UMC to fulfil the mission of making medicines and vaccines safer for everyone.

Communications / 11 March 2024

Our website uses cookies

Cookies are small text files held on your computer. They allow us to give you the best browsing experience possible and mean that we can understand how you use our site. Some cookies have already been set. You can delete and block cookies but parts of our site won't work without them. By using our website you accept our use of cookies.

Find out more